My Current Resume

Curtis McEwen

Director/Information Systems, CISO, CIO

• Address: Avon, OH, 44011
• Phone: 2169069860
• Email: curtis.mcewen@gmail.com
• LinkedIn: https://www.linkedin.com/in/curtismcewen/
• Twitter: https://twitter.com/pharleg
• Github: https://github.com/pharleg

Performance-driven Vice President with 20+ years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Work History

Current

Director, Information Systems

Cuyahoga Board Of Developmental Disabilities, Cleveland, OH

• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Worked closely with organizational leadership and board of directors to guide operational strategy.

2006-11 - 2023-03

VP, Information Systems

Saber Healthcare Group, Beachwood, Ohio

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased company growth through collaboration with ownership from 5 communities to 120 communities.
• Increased IT department growth parallel to company growth from 3 employees to 12 employees and from 200 end users to ~5000 end users.
• Spearheaded cross-functional initiatives across departments to achieve business goals.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Developed and maintained thorough knowledge of company departments and compliance programs.
• Supervised and monitored the delivery of contractual services according to SLA agreements.
• Established performance goals for department and provided methods for reaching milestones
• Monitored industry trends, keeping current on latest changes and competition in industry
• Demonstrated proficient leadership skills to motivate employees and build competent teams
• Hired and managed employees to maximize productivity while training staff on best practices and protocols

1999-10 - 2006-11

Senior Systems Engineer

Acendex, Beachwood, Ohio

• Performed root cause analysis to provide resolutions for production issues.
• Collaborated with clients to determine needs and devise appropriate software and hardware solutions.
• Created manuals and taught training sessions to educate clients on new systems.
• Worked with stakeholders to determine implementation and integration of system-oriented projects.
• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Completed software updates and assessed security patches for optimized computer use.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

1996-04 - 1999-10

Senior Systems Analyst

AgrEvo Canada, Regina, Saskatchewan

• Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
• Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
• Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
• Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Provided client support on system operation and troubleshooting.
• Planned computer systems using information engineering, data modeling, and structured analysis.
• Resolved malfunctions with systems and programs through troubleshooting. Resolved or escalated problem tickets to resolve user issues.
• Improved systems with addition of new features and infrastructure.
• Diagnosed, troubleshot and resolved network and system problems. Enhanced interfaces to promote better functionality for users.
• Conducted system analysis and implementation to maintain and improve computer systems.
• Installed system updates to address vulnerabilities and reduce security issues.
• Assessed business requirements to create focused solutions.
• Supported system users, educating employees on troubleshooting and problem-solving protocols.
• Assisted employees with resolving network problems at remote locations.

Education

1995-08 - 1997-05

Associate of Science: Computer Systems Technology

SIAST - Saskatoon, SK, CA

1992-07 - 1995-05

Bachelor of Science: Chemistry

University of Saskatchewan - Saskatoon, SK, CA

Hobbies

SCUBA - PADI certifications (Open Water, Advanced Open Water, Nitrox, Tri- Mix)

Continuing Education - currently working on CHCIO certification (completion by August 2023), IIT Master in Computer Systems

Certifications

2023-04 CEH v12

2023-06 Security+, Network+

2023-09 CPTS

2023-06 CISSP